Neosurf Casino

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Neosurf Casino If you are looking for Neosurf casino sites, you will find plenty of options to choose from. Neosurf is an easy and simple payment method based on prepaid cash vouchers. It was initially launched in France – where is more popular – expanding to 13 countries nowadays. The minimum Neosurf deposit in Joo Casino is AU $15, while Playamo requires at least AU $25. The maximum amounts that can be processed in both casinos are capped at AU $6,000 and $10,000, respectively. However, that’s only in theory, which means that in practice, this might be a bit less. Depositing with NeoSurf. In order to add funds to your casino account with NeoSurf, you'll first need to check that the casino you have selected accepts NeoSurf. If they do, log into your account and choose real money play, then head over to the casino's “bank” or “cashier”. Find the NeoSurf logo within the list of deposit options.

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Casinos with Neosurf


Neosurf is founded back in 2004 and is owned by the French company Neosurf card SAS. They are registered by the Financial Conduct Authority and authorised by the UK Financial Conduct Authority. Their prepaid cards can be purchased in thousands of selling points in many countries. The convenience they provide made them popular among both iGamers and online casinos.

Using Neosurf, players can securely send money to their casino accounts without worrying about privacy. Neosurf also offers physical NeoCash Mastercard that can be funded by bank transfers, credit cards or prepaid Neosurf cards. Customers who like to keep different cards in one place can use myNeosurf e-wallet, but both of these services require providing some personal information and registration.


Casino players love freebies, and online casinos know how to use this to attract new customers or keep the existing ones. Promotions with deposit bonuses and free spins are commonly used to this end. Most of the payment methods available in casinos are eligible for such bonus offers, although exceptions do exist. Unless stated otherwise in the promotion’s terms and conditions section, deposits you make with Neosurf are also eligible for these bonuses. To be on the safe side, read the rules that apply to these promotions or contact the support team before making a deposit.


Neosurf is a very convenient method for players in the supported countries. Especially iGamers who are concerned with protecting their personal and bank account information prefer it as the go-to method for casino deposits. Also, the set value of the cards lets you control your budget.

  • Convenience: You don’t need to sign up to a bank or a third party service to use Neosurf, which means there’s no tedious verification procedure either. Just a card you can purchase from many locations in the countries where it’s available (such as France).
  • Security and Safety: Neosurf card is not linked to your bank account or credit cards. As long as you have your PIN stored securely, there’s nothing to worry about. You can also not spend, or lose, more than the amount on the card, which protects your finances.
  • Speed: Both getting a Neosurf card and transferring the money to your casino account is fast.


All payment systems come with some disadvantages and Neosurf is no exception. The security and convenience that it provides have a few downsides too. But some of them are the main reason behind the popularity of this payment method for players.

  • Purchasing a Card: You need to go out and purchase a Neosurf card from one of the many retailers. This can be a drawback if you don’t have a retailer nearby or you can’t go out for some reason.
  • Country restrictions: Neosurf is primarily used in France but also is available in various countries in Europe and Africa. If you are living outside the supported countries you should seek a different casino payment method.
  • No Withdrawals: Since Neosurf is a prepaid card service, you need to use another method for making withdrawals from your casino wallets


Nobody wants to pay fees while making deposits to their online casino accounts. Neosurf is aware of this and that’s why there are no hidden fees that come with Neosurf as long as you make deposits in the same currency of your card balance. If you make a payment in a different currency than the one your card has funds in, you’ll pay a small currency exchange fee. Also, a monthly inactivity fee will be deducted from your balance one year after the purchase or 6 months after the last use of the card.

  • The exchange fee is 2% (3% for the currency ZLOTY).
  • One year after purchase or 6 months after last use, a monthly inactivity fee of €2, or currency equivalent, will be deducted from the voucher balance.


Since the retailers sell Neosurf cards in the currency of the country they are located at, currencies of these countries are supported. Also, by paying a small exchange rate fee, you can transfer money to your casino account even though the currency of your card is not supported.

  • EUR
  • USD
  • AUD
  • CAD
  • TRY

Creating an Account

To use Neosurf, all you need to do is purchasing a prepaid card in one of the thousands of locations in the supported countries. You don’t need to open a bank account, provide your phone number or enter personal details. The company still provides an e-wallet solution called myNeosurf for the customers who like to keep different Neosurf cards in one place.

  • Purchase a Neosurf prepaid card without revealing any personal information
  • If you want to keep different prepaid cards in one place, use myNeosurf e-wallet

Funding Account

Neosurf issues prepaid cards with set values. After purchasing the card, you can transfer the whole balance or a part of it to your online casino account. Once it’s empty, you can simply throw it away. For another payment, you need to buy a new card. That means funding account is not needed with Neosurf. If you prefer to keep multiple vouchers in one e-wallet, you can use myNeosurf.


If you are playing at one of the casinos that accept Neosurf deposits, sending money to your account is very simple. The process, thanks to Neosurf’s unique payment solution, is also quite secure. You can transfer your whole balance or just a partial amount. Make sure to keep track of how much you have left on your card for future transactions.

  • Click Neosurf icon in the casino’s cashier
  • Enter the number on your card
  • Scratch the back of your card to reveal the 10-digit PIN code and enter it
  • Confirm the transaction


Neosurf is a great method for deposits, but as far as the withdrawal of the money you made on your favourite casino games is concerned, you need to use a different method. Neosurf doesn’t support withdrawals, and you won’t be able to find Neosurf as a withdrawal method in casinos.

  • Withdrawals with Neosurf is not possible
  • Find a different method to withdraw funds from your casino account


Security and privacy might be the strongest aspects of Neosurf. The fact that you don’t need to provide any personal or financial information to use their service makes it an impeccable solution for online casino deposits. You don’t need to worry about the fraudsters as long as the PIN code at the back of your Neosurf card is safe. Additionally, to create an extra level of security, all transactions on Neosurf website are 128-bits encrypted, making it a great payment method for iGamers.


As a popular payment method, particularly in France, Neosurf has a talented support team willing to help you whenever you have a problem using their service. Contact section on their website welcomes you with the most common issues and solutions to them. If you have further questions, you can fill a form and the support team gets back to you shortly. Keep in mind that their office hours are 9am-5pm (GMT) Monday to Friday

  • FAQ: The contact page opens with the most common problems and suggested solutions.
  • Contact form: If the FAQ section is not enough, you can fill a form to reach the support team. They usually respond very quickly to the queries submitted during working hours.

VIP Program

You can check NeoCash or myNeosurf for the additional services they offer, but Neosurf doesn’t currently have a VIP program that offers exclusive membership awards for their customers.


Neosurf makes it easier for their customers to make payments online without revealing any sensitive information to anyone. Ditching the registration and verification procedures, it’s a very convenient method with prepaid cards available at over 135,000 points of sale. The cards can be used at over 20,000 partner stores and gambling sites.

That’s why Neosurf is one of the most commonly used deposit methods at the online casinos that accept players from France, Switzerland, Spain, Italy, Andorra, Belgium, and various African and Middle Eastern countries. You can check some of the best Neosurf casinos listed above. Keep in mind that withdrawals are not possible with Neosurf.


Which online casinos accept Neosurf?

Use the list of Neosurf casinos to see all online casinos that accept Neosurf payments.

I have always promoted Bitcoin as the best online casino payment method for Australian players. Simultaneously, I understand that some players are not comfortable with Bitcoin as it is a young and little-understood system. Also, many players prefer using credit and debit cards to load their accounts despite the troubles they face with banks declining their transactions.

CasinoBonusBanking optionsPlay
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100% Up To 500AUD
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100% Up To 100AUD
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1 - 3 banking daysPlay now

Many Australians enjoyed the benefits of depositing with electronic wallets Skrill and Neteller and Paysafecard vouchers before 2017. When amendments to Australia’s gambling laws forced these companies to withdraw from the country, these Australians were disappointed. But Neosurf and Upaycard quickly proved to be ideal alternatives to Paysafecard, Skrill, and Neteller.

Pros & Cons

This page is about Neosurf. When you have read it, you will know everything about finding Neosurf online casinos in Australia and depositing funds with Neosurf.

How to Deposit with Neosurf at Australian Online Casinos

Before attempting to use Neosurf at Australian online casinos, you need to know something about Neosurf and how it works.


Neosurf displays these selling points on its homepage:

  • Neosurf is available in 50+ countries all over the world.
  • You don't have to be a credit card holder to use Neosurf.
  • You can pay with Neosurf without disclosing your personal or financial details.
  • 20,000+ online merchants accept Neosurf payments.
  • All you need is a code to pay with Neosurf.

If you are eager to give it a shot, here are details of how Neosurf works:

Step 1: Visit the nearest Neosurf point of sale.

You can easily find a Neosurf cash voucher as they are available at thousands of locations worldwide. Visit the Neosurf website to access the location finder, which will help you find the closest location. To use the location finder, you have to select your country, enter your physical address, and hit the search button.

Step 2: Purchase a Neosurf cash voucher.

You can purchase a Neosurf cash voucher without producing an ID. Simply ask for a Neosurf cash voucher and pay with cash. Get a receipt with a 10-character code printed on it. Keep this receipt safely as you need the code to make payments.

Step 3: Pay for products and services online through Neosurf.

Whenever you want to pay an online merchant, enter the 10-character Neosurf code in the field provided. You can pay anonymously as your Neosurf voucher is not linked to your credit card or bank account. The balance, if any, can be transferred to another Neosurf voucher up to €250 or its equivalent.

Now that you know what Neosurf is and how it works, you can easily use it for making deposits at Neosurf online casinos accepting Australian players.

Here are the steps:

  • Log in to your Neosurf online casino account and visit the cashier.
  • Choose Neosurf as your deposit method.
  • Enter the amount you want to load into your gaming account.
  • Input the 10-character code on your Neosurf voucher in the field provided.
  • Confirm the details.
  • The funds will quickly appear in your gaming account.

And what about the charges associated with using Neosurf? You can rest assured that Neosurf online casinos won't charge you for using it to fund your account.

However, you have to pay a currency conversion fee of 2% if you deposit in a currency other than the currency in which you purchased your Neosurf voucher.

According to Neosurf's terms & conditions, you have to pay an inactivity fee of €2 or its equivalent if you leave your voucher unused for the last six months. Neosurf will deduct this amount from your balance every month till it hits zero.

Withdrawing Winnings with Neosurf at Australian Online Casinos

Most online casinos state in their terms & conditions that you can withdraw with a banking method only if you have deposited with it at least once. If this is not possible, you can choose an alternative withdrawal method.

Most players prefer to deposit and withdraw using the same method for ease and convenience. Depositing with Neosurf is very simple but you cannot withdraw your winnings to your Neosurf voucher. The option is just not available.

What can an Australian player do under such circumstances? I don't recommend storing your winnings in your casino gaming account for an indefinite period of time. You may end up blowing them all on online casino games.

Online casinos usually encourage their Neosurf players to withdraw through bank transfer. Although reliable, bank transfer withdrawals are time-consuming. You have to undergo a verification procedure as part of which you have to submit copies of identification documents to the online casino. Most online casinos take 72 hours to verify player accounts.

To make things worse, bank transfer withdrawals are charged and you may have to wait up to a week to 14 days for your winnings to reflect in your bank account.

If you don't like the sound of this, you can consider withdrawing your winnings to your Visa or MasterCard credit card if the option is available. Or you can choose Bitcoin as your preferred banking method.

How to Choose a Neosurf Online Casino

Choosing an online casino that bests serves your requirements can be a daunting task as there are so many online casinos. If you want to save yourself time and trouble, read my reviews of Neosurf online casinos that accept Australian players. I suggest reading reviews of multiple online casinos, making a comparative study of them, and choosing one that best suits you.

Why should you choose a Neosurf online casino I recommend? In the first place, I don’t choose online casinos at random. I have played at every one of the online casinos I have reviewed, rated, and recommended on this website. Since I have years of experience playing at online casinos, I can easily identify rogue casinos and warn you against them.

Here are a few questions you need to ask before signing up at a Neosurf online casino:

  • Is the online casino licensed?
  • Has it partnered with reputed software providers?
  • Does it offer large welcome bonuses with clear and easy-to-understand terms?
  • Does it offer loyalty rewards and exciting promotions?
  • How many games does it offer?
  • Is customer support available 24/7 through live chat, email, and telephone?
  • Are the customer support agents prompt and courteous?
  • Does the online casino support responsible gambling?
  • Have it taken the required measures to maintain a safe and secure online gambling environment?

Pros & Cons of Neosurf Casinos

The following table gives you an idea of the pros and cons of playing at Neosurf casinos. Study the pros and cons well before you decide to use Neosurf as a deposit method.



  • Neosurf is safe and secure.
  • You only need to enter the 10-character code on your Neosurf voucher to make payments online.
  • Neosurf deposits are instant.
  • Neosurf vouchers are available at thousands of locations worldwide.
  • Many online casinos offer Neosurf as a payment method.
  • Since you can deposit only the amount loaded in your Neosurf voucher, you are not in danger of overspending at the online casino.
  • You don’t have to reveal your credit card or bank account details to deposit with Neosurf.
  • Neosurf is not available in all countries.
  • You cannot use Neosurf as a withdrawal method at online casinos.
  • Neosurf is not the banking option for players who want to deposit large amounts of cash.

Neosurf Online Casinos for Australian Players FAQs

Launched in 2004, Neosurf is an online prepaid voucher system, which consumers can use to pay for products and services purchased online. Neosurf has its headquarters in France and is registered by the UK Financial Conduct Authority (FCA).

Do Australian online casinos offer methods other than Neosurf?

Yes. If you are not comfortable with using Neosurf, you can deposit with Visa & MasterCard credit and debit cards, Upaycard, or bank transfer. I promote Bitcoin because it is safe, secure, and convenient for Australian online casino players. You don’t have to bother about verification procedures. Also, you can use Bitcoin for deposits as well as withdrawals.

Is it safe to use Neosurf at Australian online casinos?

Yes. It is not only safe but also anonymous and convenient. You don't have to reveal your credit/debit card details or bank account details to your online casino while depositing with Neosurf. Your Neosurf voucher is not linked to your credit card or bank account. Once you have used the funds in your Neosurf voucher, you can just throw it away.

Neosurf Casino Deposit

Almost all Australia-facing online casinos accept payments through Neosurf. In fact, Neosurf is very popular as a payment option in Australia. So, it is difficult not to find an online casino that hasn't partnered with Neosurf. I recommend many Neosurf online casinos and you can just choose one of them.

Neosurf Casino

Neosurf online casinos offer all the online casino games that Australian players love. If you visit the library of a top-rated Neosurf online casino, you will find hundreds of pokies, table & card games, video pokers, jackpot games, live dealer games, and instant win games from multiple game vendors.

Yes. You can deposit funds into your mobile casino account. Just choose Neosurf as your deposit option at the cashier and enter your 10-character code to deposit funds.

Do online casinos offer special bonuses to players who deposit with Neosurf?

Neosurf casino bonuses are few and far between. However, I did find a few online casinos that give away special bonuses to players who make their first deposit with Neosurf.

Neosurf Casino Uk

Online casinos offering Neosurf as a payment method also offer a variety of other casino bonuses such as no-deposit bonuses, free spins, deposit bonuses, loyalty bonuses, cashback offers, and reload bonuses.